Personal information refers to any details that can be used to identify an individual, either directly or indirectly. This encompasses, but is not limited to, your name, address, email, phone number, birthdate, gender, and any other information you share with us.

We collect personal information directly from you, through our digital platforms, and automatically when you interact with our website. The types of personal information we may gather include:

• Information provided during transactions, such as your name, payment details, and contact information.

• Data shared through social media or other digital services, including name, email address, or account details.

• Personal information submitted during job applications, contractor agreements, or customer inquiries.

• Any other information voluntarily provided when you contact us, participate in surveys, or engage in promotions.

We collect and utilize your personal information to:

• Process transactions and complete orders.

• Address inquiries, resolve complaints, and fulfill requests.

• Enhance our products, services, and overall customer experience.

• Manage our business activities, including recruitment and contractor agreements.

• Meet legal and regulatory requirements.

• Use for any other purpose reasonably associated with our business operations.

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Please note that although sharing personal information is not obligatory, it may be necessary for us to provide specific products or services. Failure to provide essential information could prevent us from fulfilling your requests.

1 General Collection
We gather personal information through your interactions with us, such as when you make a purchase, engage with our digital platforms, or apply for a job.

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2 Cookies and Other Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device, enabling us to recognize your device or browser. We use both session cookies (which expire after your session) and persistent cookies (which remain on your device until deleted).

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Cookies assist us in:

• Enhancing website functionality.

• Evaluating the success of marketing efforts.

• Customizing content and advertisements.

Certain third-party platforms (such as Google or Meta) may also place cookies on your device to track your interactions on our site. For further information, please refer to their privacy policies.

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You can manage cookies through your browser settings. However, disabling cookies may limit the functionality of certain features on the site.

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3 Social Media and Third-Party Platforms
We may gather information from social media platforms such as Facebook, Instagram, and LinkedIn. This can include publicly shared content or private messages, which may feature images, text, or feedback regarding our products and services.

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4 In-Store Surveillance
For security and safety purposes, we use video surveillance in our physical locations. These recordings are not shared with third parties unless required by law and are not made in areas where individuals have a reasonable expectation of privacy.

1 Direct Marketing
With your consent, we may use your personal information for direct marketing purposes. This may include communications such as emails, SMS, or social media messages about our products, services, and promotions that may be of interest to you.

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You have the right to opt out of marketing communications at any time by following the unsubscribe instructions in the messages or by contacting us directly.

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2 Analytics and Targeted Advertising
We may anonymize and aggregate your data to analyze shopping trends and improve our offerings. Additionally, we may share anonymized data with trusted third parties, such as Google and Meta, to provide targeted advertising.

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3 Sharing Your Personal Information
We may share your personal information with third-party service providers who help us operate our business, including:

• Payment processors

• Delivery services

• Marketing and survey agencies

• IT services and data storage providers

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We may also disclose your information to related companies or other third parties if you have explicitly consented to such disclosures.

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4 International Data Transfers
Some of our third-party service providers may be based outside of Australia. Countries where your data may be transferred include, but are not limited to, China, Germany, India, New Zealand, Singapore, Switzerland, the United Kingdom, and the United States.

We will ensure that any international transfer of personal information complies with applicable privacy laws and industry standards.

1 Online Security
We implement reasonable security measures to protect your personal information on our website. This includes encryption, secure servers, and other safety protocols. When shopping online, look for "https" in the URL and a secure connection symbol to ensure your information is protected.

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2 Credit Card Security
We comply with the Payment Card Industry Data Security Standard (PCI DSS) for handling credit or debit card transactions. However, please avoid sending credit card details via email or unsecured forms, as they are not encrypted.

3 Protective Measures

We take steps to safeguard your personal information, including:

• Physical security of our facilities and records.

• Technical measures such as passwords, antivirus software, and data backup.

• Internal policies to ensure that our team members handle your data securely.

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4 Data Retention
We retain personal information only for as long as necessary for its intended purpose or as required by law. When no longer needed, we will securely dispose of or anonymize your data.

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5 Anonymity
You may choose to remain anonymous or use a pseudonym when interacting with us, although this may prevent us from providing certain services in some cases.

You have the right to access and correct the personal information we hold about you. To request access or make updates, please contact our Privacy Team. We will respond to your request within 30 days. If we are unable to fulfill your request, we will notify you of the reasons.

If you have any concerns or questions regarding how we manage your personal information, please reach out to us:

Post:

Privacy Officer
Warrior Wheels
2121 Somewhere Ave, Some City , NSW 2121

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Online:

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Https://www.warriorwheels.com.au/contact

We may revise this Privacy Policy periodically. Any updates will be posted on our website, and we encourage you to review this policy regularly.

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This Privacy Policy is effective as of October 23, 2024.